Please read these Terms & Conditions carefully before using the super22 platform. By accessing or using super22 services, you confirm that you have read, understood, and agreed to be bound by these terms.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member," "you," or "your") and super22 ("super22," "we," "us," or "our") governing your use of the super22 website located at https://super22.win and all associated services, including but not limited to casino gaming, sports betting, live dealer tables, virtual sports, and any other gaming products offered by super22 (collectively, the "Services").
By registering an account, accessing, or using any part of the super22 platform, you represent and warrant that: (a) you have read and understood these Terms in their entirety; (b) you agree to be legally bound by these Terms; and (c) you meet all eligibility requirements set out in Section 2. If you do not agree with any provision of these Terms, you must immediately cease using the super22 Services.
These Terms should be read in conjunction with our Privacy Policy, Responsible Gaming Policy, and any specific game or promotion rules published on the super22 platform, all of which are incorporated herein by reference.
You must be at least 21 years of age to register for or use a super22 account. This is a strict, non-waivable requirement. super22 is committed to preventing underage gambling. We reserve the right to request proof of age documentation at any time and to suspend or permanently close any account where age verification is not satisfactorily completed.
It is your sole responsibility to ensure that accessing and using super22 Services is lawful in your jurisdiction. super22 does not warrant that its Services are legal, available, or appropriate in all territories. By registering an account, you confirm that you are not accessing super22 from a jurisdiction where online gaming is prohibited.
Each individual may register and maintain only one (1) super22 account. Duplicate accounts are strictly prohibited. If super22 identifies multiple accounts registered to the same individual, super22 reserves the right to close all duplicate accounts, void any bonuses, and withhold any winnings associated with the duplicate accounts.
The following persons are not eligible to hold a super22 account: (a) individuals who have voluntarily self-excluded from super22; (b) employees of super22 or its affiliated entities; (c) individuals who have been permanently closed by super22 for terms violations.
You must provide accurate, complete, and current information when registering your super22 account, including your full legal name, date of birth, address, and contact details. You agree to update this information promptly if any changes occur. Providing false or misleading information is a material breach of these Terms and may result in immediate account closure.
You are solely responsible for maintaining the confidentiality and security of your super22 account credentials, including your username and password. You agree to: (a) use a strong password unique to your super22 account; (b) not share your login credentials with any third party; (c) notify super22 immediately if you suspect unauthorised access to your account. super22 accepts no liability for losses arising from your failure to maintain account security.
super22 is required by its international gaming authority licence to conduct identity verification ("KYC") procedures. You agree to provide such documentation as super22 may reasonably request to verify your identity, age, address, and source of funds. super22 may suspend withdrawal processing until satisfactory KYC documentation is provided.
You may request closure of your super22 account at any time by contacting customer support. super22 may close your account without notice if you are found to be in breach of these Terms, engaged in fraudulent activity, or if required by applicable regulatory obligations.
All transactions on super22 are denominated in Malaysian Ringgit (MYR). super22 does not accept deposits in foreign currencies. Any conversion costs arising from funding a super22 account using a non-MYR source are solely your responsibility.
super22 currently accepts deposits and processes withdrawals via the following methods: Touch 'n Go eWallet, Boost, Maybank online banking, CIMB online banking, Public Bank online banking, and Debit/Credit Card (Visa and Mastercard). super22 reserves the right to add, modify, or remove available payment methods at any time.
The minimum deposit is RM 10. The minimum withdrawal is RM 20. Maximum deposit and withdrawal limits apply and are displayed within your super22 account portal.
Withdrawal requests are subject to completion of KYC verification. Withdrawals to e-wallets (Touch 'n Go, Boost) are typically processed within 30 minutes of approval. Bank transfer withdrawals are typically processed within one business day. super22 reserves the right to conduct additional security checks before approving any withdrawal.
An account that has had no login activity for twelve (12) consecutive months will be classified as dormant. super22 may deduct a monthly administrative fee from dormant account balances in accordance with its dormancy policy. Members will be notified prior to dormancy fees being applied.
All bonuses and promotions offered by super22 are subject to specific terms and conditions, including wagering requirements, eligible games, minimum deposit requirements, expiry periods, and maximum withdrawal limits. These specific terms are published alongside each promotion on the super22 platform and form part of the overall promotional agreement.
Bonus funds are subject to wagering requirements before they or any winnings derived from them may be withdrawn. The applicable wagering requirement will be stated clearly in the promotion-specific terms. Until wagering requirements are met, bonus funds are not available for withdrawal.
super22 reserves the right to void bonuses and any associated winnings, and to close accounts, where it reasonably determines that bonus abuse has occurred. Bonus abuse includes but is not limited to: creating multiple accounts to claim bonuses more than once; placing bets that hedge across accounts; exploiting technical errors or loopholes; participating in coordinated bonus abuse schemes.
super22 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Amendments to ongoing promotions will be communicated to affected members through the super22 platform or by email.
Each game available on super22 is governed by its own specific rules, which are accessible within the game interface. By playing any game on super22, you agree to be bound by the applicable game rules. In the event of a conflict between these Terms and specific game rules, the specific game rules shall prevail with respect to that game.
Sports betting on super22 is subject to our Sportsbook Terms, which govern matters including bet acceptance, void bets, results settlement, maximum payout limits, and live betting rules. These are published in the sportsbook section of the super22 platform.
In the event of a technical fault, system error, or disconnection that affects the outcome of a game or bet, super22 will endeavour to resolve the matter fairly. Where a game outcome cannot be determined due to technical error, the wager amount will be returned to the member's account. super22 reserves the right to void any bets placed during a verified technical malfunction.
In accordance with international gaming authority standards, any malfunction in a game voids all pays and plays for that round. This applies to all casino games and sportsbook products on super22.
You agree not to engage in any of the following prohibited conduct in connection with your use of super22:
Violation of any prohibited conduct provision may result in immediate account suspension, forfeiture of account balance, and reporting to relevant authorities where required by law.
super22 is committed to providing a safe and responsible gaming environment. We offer the following responsible gaming tools to all members, accessible at any time from your account settings:
If you believe your gambling has become problematic, we strongly encourage you to use super22's self-exclusion feature and to seek support from professional resources available in Malaysia. super22 is committed to responsible gaming in compliance with our international gaming authority licence obligations.
super22 membership is restricted to individuals aged 21 years or older. It is a criminal offence to attempt to access super22 services if you are under the minimum age requirement.
All content on the super22 platform, including but not limited to text, graphics, logos, game interfaces, software, and audiovisual content, is the intellectual property of super22 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the super22 platform for personal, non-commercial gaming purposes in accordance with these Terms. You may not reproduce, distribute, modify, adapt, publicly display, or create derivative works from any super22 content without prior written permission.
To the maximum extent permitted by applicable law, super22 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, super22 Services, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption.
super22's total cumulative liability to you for any claims arising under or in connection with these Terms shall not exceed the total amount deposited by you into your super22 account in the twelve (12) months preceding the event giving rise to the claim.
super22 does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, to the fullest extent permissible under applicable law.
Your use of super22 Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how super22 collects, uses, stores, and protects your personal data in connection with your account and use of the Services. By agreeing to these Terms, you also acknowledge and agree to the super22 Privacy Policy.
super22 processes personal data in accordance with applicable data protection legislation and our international gaming authority licence requirements, which include mandatory KYC and anti-money laundering obligations.
super22 reserves the right to amend these Terms at any time. Where amendments are material, super22 will provide reasonable notice to existing members via the platform or by email to the registered account address. Continued use of super22 Services following the effective date of any amendment constitutes your acceptance of the revised Terms.
You are responsible for regularly reviewing these Terms. The date of the most recent revision is displayed at the top of this page. If you do not agree with any amendment, you must cease using super22 Services and may request account closure.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable under super22's international gaming authority licence jurisdiction.
In the event of a dispute between you and super22 regarding these Terms or the Services, both parties agree to attempt to resolve the matter through good-faith negotiation in the first instance. Unresolved disputes may be referred to the dispute resolution mechanism provided under super22's international gaming authority licence.
Nothing in this clause limits your statutory consumer rights under the laws of your jurisdiction of residence.
If you have any questions regarding these Terms and Conditions or any aspect of your super22 account, please contact us through the following channels:
super22 customer support is available around the clock and can assist with account queries, technical issues, responsible gaming tools, and all matters relating to these Terms.
Key Commitments Under These Terms
super22 strictly enforces the minimum age requirement of 21 years. Age verification is mandatory and conducted in line with international gaming authority licensing conditions.
super22 operates under an international gaming authority licence. All Terms reflect our compliance obligations — player fund protection, fair gaming, and responsible gaming mandates are non-negotiable.
These Terms are written to be clear and fair. All game rules, bonus terms, and payment conditions are published openly on the super22 platform — no hidden conditions or surprise restrictions.
All super22 financial activity is denominated in Malaysian Ringgit. No currency conversion is applied. Payment methods include Touch 'n Go eWallet, Boost, Maybank, CIMB, and Public Bank.
Deposit limits, session alerts, self-exclusion, and reality checks are available to every super22 member at all times — because we believe player wellbeing is as important as player entertainment.
Each person may hold only one super22 account. This protects the integrity of the platform, ensures fair bonus allocation, and complies with international gaming authority anti-fraud requirements.
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